(306) 292-8878 Email Address
INFO@ROCKSOLIDIT.CA
SERVICES
Making sure that new hardware and software is configured right is a very important step to having a smooth running network. Rock Solid IT takes great care to ensure that employees have a smooth transition to new hardware and software.
- Initial setup of desktops, servers and network hardware
- Installation and configuration of software and services
- Transferring personal and business data from old systems to new to make the process as smooth as possible
- Resolving all follow-up requests
Lets face it, no matter how good something is it still breaks eventually. Hardware wears out, software fails due to incompatibilities and the occasional stray update. Rock Solid IT takes the hassle out of your life by providing remote support to help speed up that fix and onsite support, should that be required to get you back up and running as soon as possible.
- Troubleshooting problems remotely or onsite if required
- Break-fix support and component replacement for all hardware onsite
- Installing new software, upgrades and patches
Let Rock Solid IT help you make sense of the ever expanding and often times confusing world of hardware that is required for todays successful small business network. We can help guide you to the right solutions and the right price without the hassle of trying to figure out all the small details on your own.
- Determining the exact needs of the business and satisfying those needs with the right combination of hardware and software
- Deciding on the right hardware for the right task
- Selecting hardware vendors and brands
- Quoting of hardware and software to ensuring the lowest price and best value
- Standardizing as much of the hardware and software as possible is key to reducing costs
- Staying up to date on emerging technologies that can benefit your network
The overall management of everything that makes up your IT Infrastructure is the difference between a robust, reliable network and one that has frequent problems and outages.
- Automation of critical functions such as operating system updates and antivirus software definition updates across all desktops and servers
- Key software management strategies for enforcing software updates on high risk applications (such as Adobe Reader and Flash)
- Maintaining the highest level of stability for servers and desktops through careful consideration of driver and software updates
Every business is different and so is every network, what is the same across all networks is maintaining a strategy for hardware upgrades and replacement. This is both to reduce costly downtime and improve efficiency by being able to utilize advances in hardware and software.
- Documentation of all purchases for warranty and replacement timelines
- Developing a timeline that can be budgeted for so as to reduce surprise expenses and maintain a solid baseline of modern equipment
One of the most overlooked things in a small business network is typically the general security of that network from outside access but also unintended internal access is just as important. Proper password security is just as start as the complexity of todays network requires considerable effort to ensure that the network is secure and remains secure into the future.
- Regular auditing of logs for all devices to ensure the integrity of the network from intrusion and accidental exposure of sensitive information
- Configuration of devices for maximum security and recommended security best practices
- Ensuring compliance with any required outside government or industry regulations if necessary
One of the most fundamental features of the modern network is the interface with the outside world, which means an internet connection of course. To facilitate that is the firewall which regulates all traffic between the internal network and the internet. Another common feature is enabling secure remote access to your network through the use of traditional VPNs and todays state of the art: SSL based seamless connection oriented remote access to internal services such as email, files and line of business applications.
Rock Solid IT specializes in using the very latest in technology for firewall and remote access such as:
- Microsoft ISA/Forefront Threat Management Gateway
- Cisco PIX/ASA Firewalls
The backup of your critical business data is of crucial importance and is taken very seriously by Rock Solid IT. The proper hardware and software must be in place at every business no matter how small so that in the event of a hardware, software or catastrophic event that the network can be completely restored.
- Choosing a cost effective and reliable solution for the backup of all critical business data
- Setup and configuration of the solution including testing
- Documentation of the recovery procedure in the event of a failure
- Exploring advanced options such as online backup and continuos offsite replication
Virtually every business should have or be considering having an online presence in this age of highly interconnected people and business. Rock Solid IT can help you to gain your foothold in the online world or update an existing website that hasnt been touched since it was launched. Of course just maintaining the existing site with regular updates is no problem at all.
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FREE IT CONSULTATION
The first step is having a secure and stable networking environment that provides the basis for what you run your business on. Computers are a tool like anything else you might use to get a job done in your business, the thing that most people don't realize is just how important a tool computers are and the potential they have to enable your company to do more, faster and increase productivity and efficiency which both saves the company money and increases profit.
Businesses must have IT systems in place that allow employees to do their jobs and business processes to run smoothly, when this doesn't happen customers and employees can lose confidence in the business due the frustrations that arise from this. This can be avoided with the proper management of all your IT assets so that they are rock solid reliable and your investment in hardware and software is being used to the fullest.
Rock Solid IT Solutions can help you get your IT systems where they need to be so that your business can be successful and thrive now and long into the future.
By setting up a meeting with Rock Solid IT Solutions we will meet with you to go over the following:
A comprehensive IT survey to get a current snapshot of your systems
Your current network, hardware and software configuration
What things need to be updated or fixed
Creative use of software solutions to meet business goals
Brainstorming future needs and solutions to business problems
Creating a strategic plan to manage your IT infrastructure
Call or email us now to set up a meeting:
(306) 292-8878 Email Address
INFO@ROCKSOLIDIT.CA